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Billing & Shipping

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See Privacy Policy

Delivery and Refund Policy
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The chart below lists the estimated delivery timelines for KSS orders. Once you place your order, we will provide more detailed shipping and delivery information.

Method & Cost Shipping
Standard
$8
2 - 5 Business Days
Two day
$15
2 - 3 Business Days
Next day
$25
1 -2 Business Day
KSS Process order will send you an order confirmation email after you place your order. This email will also include the estimated delivery date.
  • After you fill in your shipping information in Checkout, you can view the estimated delivery date for the available shipping options and make a selection.
  • We will send you an order confirmation email after you place your order. This email will also include the estimated delivery date.
  • Once your order ships, we will send you a shipping confirmation email with the tracking number and a link to the carrier's website. Click on the link in that email to go to the UPS, FedEx or USPS website and track your shipment.
  • You may receive your order sooner or later depending on unforseen order processing factors, weather delays, and in the case of standard shipping.
  • CAN I SHIP TO AN P.O. BOX? Yes, you can ship most KSS orders to a P.O. Box address. just start typing your P.O. Box address in the shipping address field. P.O. Box orders ship via USPS Standard and arrive within 2-7 business days. Express shipping options are not available for P.O. Box addresses

    CAN I CHANGE THE SHIPPING ADDRESS AFTER I PLACE THE ORDER? Changes to an order are possible for a brief period of time after the order is placed..


    Refund Policy

    Refunds must be requested through the KSS Office at 202-679-1389.
    Full refunds for KSS programs will be made automatically when canceled by KSS due to insufficient enrollment or other unforeseen reasons, or upon request when schedule or location changes made by KSS prohibit or limit your attendance.

    In order to receive a refund, customers must cancel within 48 hours after the first class. No refunds or credits will be given after this deadline, or if a customer is unable to attend a one-session program, class, or workshop.

    Camps consist of a $100 non-refundable deposit due per session at time of registration to hold camper enrollment slot or full payment. All summer camp registration changes/cancelations are processed by the KSS Office and not at the camp site. Fees are based on registration for the camp session, not daily attendance. It is the responsibility of the parent/guardian to cancel if the camper will not attend. The deadline to make any changes to camp registrations, including cancelation, is 5 businessdays prior to the start date of camp. No refunds will be issued for cancelations after this period and the start of camp.

    Refunds for medical reasons must be accompanied by a physician's note and shall be considered on a case by case basis.

    Refunds may be retained as household credits and used towards registration in future KSS programs. If not retained as a household credit, credit card charges will be refunded directly to the credit card, if possible. All other refunds will be made by check. Refunds will be processed within 30 -60 days of the request.
    Remember, FREE standard shipping
    with purchase over $50 or more!

    Shipping Method Shipping Time Cost  
    Free Shipping Free Shipping $0.00
    Next day saver Next date Shipping
    (1 bussiness day if placed before 11 am PST. SEE DETAILS)
    $22.95
    Express Express Shipping
    (2-3 Business Days)
    $18.95
    Standarad Standard Ground Shipping
    (4-9 Business Days)
    $6.95


    REVIEW YOUR ORDER. BY PLACING YOUR ORDER, YOUR AGREE TO KSS's
    PRIVACY POLICYand TERMS OF USE.

    Payment Information




    BILLING ADDRESS
    SHIPPING ADDRESS

    SHIPPING INFORMATION.

    SUB - TOTAL: $
    SHIPPING & HANDING: $
    TAX: $
    TOTAL: $
    BALANCE DUE: $



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